Need assistance?

We're dedicated to ensuring your experience with Neisys Sweets is as delightful as our pastries. Here you'll find answers to common questions and information on how to get in touch with us for further support.

Frequently asked questions

At Neisys Sweets, we pride ourselves on exceptional customer service. We've compiled some of the most common questions we receive to help you quickly find the information you need. If your question isn't answered here, please don't hesitate to reach out.

Do you offer gluten-free choices?
Yes, we understand the importance of catering to various dietary needs. Please contact us directly or check our "Menu & Offerings" page for our current selection of gluten-free options and for any special requests you may have.

How can I place a custom order?
For custom orders, we recommend contacting us via WhatsApp or phone to discuss your specific requirements. We love bringing your sweet visions to life!

What areas do you deliver to?

We currently serve Jacksonville, Florida, and surrounding areas with an aditional cost. For specific delivery inquiries, please contact us with your address.

Your sweet journey starts here

We are delighted to assist you at Neisys Sweets. Our team is always ready to answer any questions and help you improve your experience with our delicious treats. Don't hesitate to reach out!